1. General Information
This Privacy Policy describes how Sajara Ceramics (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website.
If you have any questions, contact us at: sajara.ceramics@gmail.com
Business location: Banyoles, Spain
2. Personal Information We Collect
Information you provide to us:
-Name
- Email address
- Shipping and billing address
- Phone number (if provided)
- Payment details (processed securely by third-party providers)
Automatically collected information:
- IP address
- Browser type
- Device information
- Pages visited and time spent on the site
3. How We Use Your Information
We use your personal information to:
- Process and fulfill your orders
- Communicate with you regarding your order
- Provide customer support
- Improve our website and services
- Prevent fraud and ensure security
4. Payments
We do not store your payment information. All payments are processed securely through trusted third-party providers such as Stripe, PayPal, etc.
5. Sharing Your Information
We only share your information with third parties when necessary, including:
- Shipping carriers (to deliver your order)
- Payment providers (to process payments)
- Legal authorities (if required by law)
We do not sell or rent your personal data.
6. Cookies
Our website uses cookies to improve your browsing experience.
Cookies help us:
- Remember your preferences
- Understand how you use our website
- Improve performance and functionality
You can disable cookies in your browser settings if you prefer.
7. Data Retention
We retain your personal information only as long as necessary to:
- Fulfill your order
- Comply with legal obligations
- Resolve disputes
8. Your Rights (EU Customers)
If you are located in the European Union, you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Object to or restrict processing
- Request data portability
To exercise these rights, contact us at sajara.ceramics@gmail.com
9. Data Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure.
10. Third-Party Services
Our website may include links or integrations with third-party services. We are not responsible for their privacy practices.
11. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page.
12. Contact
For more information about our privacy practices or if you have questions, please contact us at:
Email: sajara.ceramics@gmail.com
Business name: Sajara Ceramics
Location: Banyoles, Spain
By using this website, you agree to this Privacy Policy.